Shortage Management and Allocation Manager

About the Role

The Shortage Management & Allocation Manager is responsible for driving the operational governance of supply shortages and allocation processes across HARMAN's global supply network. The role focuses on managing supplier recovery activities, coordinating mitigation strategies, driving allocation governance, and ensuring visibility of risks and impacts to stakeholders. The position serves as a key decision-support role connecting Supply Planning, Procurement, Material Planning, Operations, and Customer teams.

This role is responsible for managing HARMAN's operational response to material shortages and constrained supply situations across the global supply chain. This role ensures timely closure of supply coverage gaps by coordinating supplier operational escalations, shortage mitigation activities, allocation execution, and timely internal escalations and communication with teams.

As part of the Supply Planning team, the Shortage Management & Allocation team is a fundamental piece to identify and mitigate supply related risks, therefore, this role requires strong systems thinking across supply chain flows, understanding of interdependencies, risk management and the ability to drive alignment and collaboration.

Your Team

This role will report to the Shortage Management & Allocation Team Leader within Automotive Supply Chain Management

What You Will Do

Shortage Management

• Own critical shortage situations from identification through mitigation and closure.
• Drive operational supplier escalations to improve supply commitments and recover coverage gaps.
• Monitor material availability, run-out risks, and supplier compliance with SDP requirements.
• Evaluate severity of supply disruptions and trigger root cause investigations when required.
• Ensure regular review and maintenance of ROS, coverage analysis, and shortage reporting.
• Analyze effectiveness of mitigation actions and recommend additional recovery measures.
• Present root cause findings and corrective action plans to stakeholders.
• Assess and escalate critical situations to the corresponding teams, according to internal policy.
• Ensure timely communication with stakeholders and Harman team members.
• Adhere to daily, weekly and monthly Supply Chain Management mandatory planning processes.

Allocation Management

• Manage allocation implementation once a component enters allocation status.
• Coordinate supplier engagement to secure improved supply plans.
• Lead allocation reviews and ensure allocation keys are maintained and executed appropriately.
• Coordinate allocation reporting and support arbitration discussions when required.
• Determine readiness for allocation closure based on supply coverage stabilization.

Continuous Improvement

• Identify process weaknesses and opportunities to improve shortage visibility, escalation effectiveness, and supplier performance.
• Support development of new shortage management standards, KPIs, and governance processes.
• Drive lessons learned activities following major supply disruption events.
• Support on projects with SCM or other teams within Harman.

What You Need to Be Successful

• 5+ years of experience in supply chain planning, procurement, shortage management, or logistics.
• Strong knowledge of material coverage analysis and shortage mitigation techniques.
• Experience with supply planning systems, ERP platforms, SAP, and supply chain analytics.
• Advanced Excel and reporting capabilities.
• Understanding of supplier escalation and allocation processes.
• Analytical understanding of inventory balancing and supply optimization.

• Strong problem-solving and analytical skills.
• Excellent stakeholder management capabilities.
• Ability to influence decisions within a matrix organization.
• Strong presentation and communication skills.
• High sense of urgency and accountability.
• Ability to manage ambiguity and competing priorities.

What Makes You Eligible

· Be willing to travel up to 25% domestic and international

· Be willing to work in a HARMAN office.

What We Offer

• Flexible work environment, providing opportunity for hybrid work setup
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development