Showroom Customer Service Representative

Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Showroom Customer Service Representative. As a Showroom Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will play a crucial role in delivering a positive shopping experience and building long-term relationships with our customers.

Primary Responsibilities:

• Greet customers warmly in person and over the phone and assist them with product inquiries, pricing, and availability.
• Develop a deep understanding of our furniture products, including features, materials, and styles.
• Stay updated on product inventory, promotions, and sales events to provide accurate information to customers.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.