Showroom Manager

Manage all daily showroom operations, including staff supervision, customer service, inventory, and visual merchandising

Lead, train, and motivate the showroom team to achieve sales targets and deliver outstanding customer experiences

Analyze sales performance, customer feedback, and operational data to drive improvements and achieve KPIs

Ensure the showroom reflects Homzmart’s brand identity in layout, cleanliness, product presentation, and ambiance

Oversee scheduling, team delegation, and employee performance management

Resolve customer issues efficiently and professionally, ensuring high satisfaction and brand loyalty

Coordinate with internal teams (e-commerce, marketing, logistics, and customer service) to align showroom performance with company-wide goals

Plan and execute in-store promotions, product launches, and seasonal displays

Report regularly to senior management on showroom metrics, customer behavior, and team performance

Bachelor’s degree in Business Administration, Retail Management, or a related field

5+ years of experience in retail or showroom management, preferably in furniture, home décor, or lifestyle brands

Strong leadership, organizational, and people management skills

Proven track record of achieving sales goals and driving team performance

Excellent communication and customer service abilities

Deep understanding of visual merchandising and showroom standards

Tech-savvy, with experience using POS systems, inventory tools, and Microsoft Office

Flexible, proactive, and able to thrive in a fast-paced, customer-focused environment