Showroom Manager
Phantom Fireworks, the industry leader in retail sales of consumer fireworks, is seeking a high-energy, self-motivated, and customer service–oriented individual to join our Retail Management Team in the showroom!
Key Responsibilities:
- Oversee all aspects of store operations, ensuring a safe, clean, and fully stocked environment
- Recruit, interview, hire, train, schedule, and manage store employees
- Ensure compliance with company policies; document and report any infractions
- Provide ongoing coaching, performance evaluations, and make termination recommendations as needed
- Maintain strong knowledge of POS systems, inventory, and ordering processes
- Manage inventory levels and oversee post-season returns to the warehouse
- Inspect rental equipment (generators, trailers/containers) for safety and functionality
- Handle all cash management duties, including daily balancing, deposits, and reporting to corporate
- Complete weekly reconciliations (banking, expenses, payroll, petty cash) and track expenses for budgeting
- Ensure proper staffing levels during peak/seasonal periods
- Deliver high levels of customer service through product knowledge and team support
- Assist with permitting, inspections, and required compliance activities
- Attend required trainings, meetings, and annual conferences (may require travel)
- Perform other related duties as assigned