Showroom Sales Consultant
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DEPARTMENT Showroom Sales |
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EXPERIENCE 2–3 Years Preferred |
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BENEFITS ELIGIBLE AFTER 45 Days of Employment |
ROLE OVERVIEW
The Showroom Sales Consultant increases sales, market share, company profitability, and customer satisfaction by working with the public, suppliers, contractors, and their clients to select plumbing fixtures and related products for kitchens, baths, and recreational areas. This role blends consultative sales expertise with hands-on project coordination to guide customers from product selection through delivery.
CORE RESPONSIBILITIES
Sales & Product Consultation
- Provide expert product selection assistance, expediting orders from vendors and conducting customer visits as needed
- Work with customers, contractors, builders, and vendors in planning and product selection
- Read blueprints to ensure compatibility between the product ordered and customer desires and needs
- Use strong consultative sales, negotiation, and interpersonal skills, along with attention to detail and diligent follow-up, to close the sale
Order & Delivery Coordination
- Coordinate the ordering, receiving, and delivery of products in a timely manner
- Schedule deliveries and track customer returns
- Process and track orders while maintaining excellent communication with all contacts
- Visit job sites as needed to measure or provide client services
Relationship Building & Marketing Support
- Develop long-term relationships with builders and contractors
- Work with local outside salespeople to assist in following up on any issues
- Assist the Manager with marketing campaigns and special projects such as trade shows and display changes
- Maintain accurate and organized customer files
Standards & Accountability
- Assist in scheduled physical inventory counts
- Follow all company policies and procedures
- Adhere to the rules and regulations set forth in the Employee Handbook
- Other duties as assigned