水漾月明度假文旅-AI流程自動化企劃人員
Summary
Works at a resort/tourism group to identify business processes (booking Q&A, customer service, scheduling, inventory) that can be automated with AI Agents, then designs, builds, and continuously optimizes those internal agent workflows using generative AI tools such as Claude and ChatGPT, with attention to data privacy and compliance.
1. 協助餐飲/旅宿業者盤點可導入AI Agent之業務流程(如訂位訂房問答、顧客服務、排班提醒、庫存採購提醒等場景)
2. 規劃、設計並建置業者內部AI Agent自動化工作流程
3. 結合生成式AI工具(如Claude、ChatGPT等)進行Agent任務設計與測試,並注意顧客資料保密與合規要求
4. 協助門市營運、業務、客服等部門評估AI Agent導入效益,並提出優化建議
5. 追蹤AI Agent上線後執行成效,持續優化流程設計