Shuttle Bus Supervisor
Position Summary: ABM Industries is seeking a reliable and experienced Shuttle Bus Supervisor to oversee shuttle operations. In this role, you’ll monitor day-to-day route performance, ensure driver compliance, support vehicle operations, and maintain staffing efficiency. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
Key Responsibilities:
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Lead and support shuttle team members, including drivers and fueler/cleaners
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Oversee daily shuttle operations and route performance
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Ensure compliance with safety standards and company policies
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Conduct quality checks and safety observations
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Deliver exceptional customer service to passengers
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Assist with onboarding, training, and team development
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Maintain accurate reports, time sheets, and daily logs
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Address and report performance and disciplinary issues
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Collaborate with management, staff, and clients to ensure operational success
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Rotate buses efficiently to maintain service levels
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Respond promptly to guest inquiries and provide directions
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Must be available for flexible shifts in a 24/7 operation
Qualifications:
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High school diploma or equivalent work experience.
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Valid CDL Class A or B with Passenger Endorsement (required) with no major traffic violations
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1+ year of related supervisory or transportation experience preferred
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Strong customer service skills
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Proficiency with Microsoft Office and online systems
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Proficient in the English language