Shuttle Driver/Bell Attendant

Position Summary/ Objective:

Under the direction of the Front Desk Supervisor and/or Manager, the Shuttle Driver will be responsible for providing exceptional guest service and safely transporting guests around the property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Greet guests/owners and assist with luggage as they arrive and depart the property.
• Meet and exceed guest/owner expectations by providing excellent customer service.
• Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed.
• Conduct show room tours as directed.
• Maintain clean and orderly lobby.
• Maintain resort vehicles (fuel, wash, clean interior, etc.).
• Assist in room moves.
• Operate company vehicles in compliance with all state laws, resort policy and supervisor direction.
• Communicate effectively with guests, supervisors and associates.
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.