Shuttle Driver

POSITION SUMMARY: Responsible for the pickup and delivery of parts, inter-office mail, attachments, and supplies. Safely operate and maintain company vehicles.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

1. Properly and safely load and unload the delivery vehicle at the remote locations and parts distribution center.
2. Check at each store what is to be loaded and unloaded with help from parts personnel.
3. Inform store of arrival and departure.
4. Check the condition of items being picked-up or delivered and alert the parts manager or parts distribution center (PDC) manager of any irregularities.
5. Adhere to the shuttle schedule, but in so doing follow all safety rules, speed limits, procedures, and practices.
6. Communicate directly with parts and parts distribution center personnel regarding any discrepancies or corrections to documents pertaining to pick-ups and deliveries.
7. Keep all assigned vehicles in good condition and appearance. Report any needed maintenance to the parts manager, at the location from which they are based or the PDC manager.
8. Maintain a safe working environment and adhere to company safety program at all times.
9. Perform other duties as assigned.

Customer Service Responsibilities:

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.