SIAM Lead (Service Integration & Management Lead)
Role: SIAM Lead (Service Integration & Management Lead) Location: Warwick Experience: 8years Work mode: Hybrid Key Responsibilities 1. SIAM Strategy & Governance • Define and implement the SIAM operating model, governance framework, and processes. • Establish end-to-end service accountability across multiple vendors and internal teams. • Develop policies, standards, and procedures aligned with ITIL / ITSM best practices. • Drive continuous improvement initiatives for service integration efficie…