SIAM Process Manager - Problem Manager

About The Role: We’re looking for an experienced SIAM Process Manager– Problem Manager to join the team. In this role, you’ll be responsible for leading and managing the full Problem Management lifecycle to ensure the smooth and efficient delivery of IT services to the customer. You’ll be leading problem review meetings, maintaining records and documentation, engaging with stakeholders, and writing reports, so having the ability to communicate well both verbally and in writing is important. Alo…