Simulation Operations Specialist

Minimum Education
Vocational Education Technical Diploma in a Health-related field is required. Preferred Associate Degree in a health related field preferred. .

Minimum Work Experience
5 years Direct patient care experience, including using biomedical equipment (Required)

Required Licenses and Certifications
CHSOS (Preferred)

Functional Accountabilities
Simulation and Clinical Equipment

• Manages the maintenance and operations of all simulation equipment, schedules repairs and upgrades when necessary and appropriate.

• Monitors and records simulation equipment safety and performance testing and ensure proper certification.

• Troubleshoots simulation equipment and software problems. Functions as primary liaison with simulation vendors/manufacturers.

• Operates controls and programs simulators and related audio/visual equipment during scenario-based training.

• Maintain inventory of all simulation equipment, software and hardware and is responsible for preventive maintenance.

• Assists with room set up, programming and maintenance of virtual reality simulation equipment.

• Orients new simulation educators and facilitators on proper use of simulation equipment, software and hardware.

Simulation Supply and Inventory Management

• Establishes sustainable inventory management process for all simulation related equipment and supplies.

• Maintains inventory par levels for medical and sample pharmacological, simulation supplies and materials

• Provides recommendations on purchasing new equipment, software and hardware to Program Director.

• Coordinates procurement of required supplies using cost containment strategies.

Clinical Knowledge

• Demonstrates clinical knowledge, including terminology and procedures routinely used in scenario-based simulation.

• Effectively communicates with simulation team members and clinical staff to ensure scenario based simulation activities are setup/designed and delivered to align with learning outcomes

• Maintain confidentiality of all participants during simulation activites.

• Report any concerns or issues to responsible RN.

• Active in personal educational development.

• Assist with special projects or initiatives as needed.

Customer Service

• Demonstrates a high level of interprofessional communication skills and ability to work effectively within and across variable teams.

• Maintains confidentiality of participants during simulation activities.

• Escalates any concerns or issues to Program Manager/Director.

• Demonstrates compassion, connection and commitment in all interactions.

• Willingly provides assistance and tutorials to educate on proper use simulation equipment, software and hardware

Professional Development

• Actively engages in professional development through conference and seminar attendance

• Seeks professional certification if not currently certified

• Maintain working knowledge of simulation equipment and continuously seeks new knowledge

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance