Sinhala Voice & QA Experts
Summary
Conduct and evaluate Sinhala-language voice calls to train and quality-check AI-powered voice agents.
Mercor is hiring on behalf of a leading AI company for Sinhala Voice & QA Experts. You will place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents.
This is a remote, hourly engagement open to candidates based in Sri Lanka, with an immediate start.
Responsibilities
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Make outbound calls in Sinhala following provided scenarios
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QA those calls for accuracy, tone, clarity, and naturalness
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QA other Sinhala conversations and flag linguistic or quality issues
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Provide clear written feedback
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Participate in check-ins as needed
Requirements
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Native or fluent Sinhala speaker
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Based in Sri Lanka
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Strong attention to detail
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Clear written communication
Nice to Have
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Customer service experience
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Data annotation / QA experience
Engagement Details
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Remote, hourly
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Immediate start — onboarding as soon as possible
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Short onboarding
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Ongoing scenario testing and QA
