SiPh Field Service Engineer-2026-52224

We are seeking an experienced and highly skilled Field Service Engineer to support our advanced silicon photonics test systems. This role requires strong technical expertise in optical and electronic measurements, hands-on troubleshooting capability, and the ability to deliver exceptional on‑site service to customers.
The ideal candidate thrives in a fast-paced environment, demonstrates proactive problem‑solving, and embraces challenges with a growth mindset.

• Perform installation, calibration, maintenance, and repair of silicon photonics semiconductor test systems.
• Conduct optical, electrical, and electronic measurements to diagnose system issues and perform related calibration/adjustment to restore full functionality.
• Provide on-site technical support, troubleshooting, and root-cause analysis for complex HW or measurement problems.
• Work closely with engineering, manufacturing, and product teams to escalate and resolve technical issues efficiently.
• Timely update service progress, provide test logs for failure analysis and convergence problems.
• Ensure compliance with safety procedures and maintain high-quality service standards.
• Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.