Site Leader (Salisbury)

Position Overview:
At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

The Site Leader is responsible for managing all daily branch operations, including production, scheduling, inventory, staffing, and customer fulfillment. This role ensures that operational standards are met consistently across safety, quality, and service while maintaining cost control and productivity. The Site Leader is the frontline leader within each branch and plays a key role in executing standardized processes and supporting integration with the broader network.

Key Responsibilities:

Oversee production scheduling, order fulfillment, and inventory control for the branch
Ensure compliance with safety, environmental, and quality standards
Supervise and develop branch-level staff, including production, QC, and admin teams
Monitor daily performance metrics and execute corrective actions as needed
Coordinate with Supply Chain, Quality, and Commercial teams to ensure timely delivery and service
Implement standardized operational procedures and continuous improvement initiatives
Maintain accurate records and reporting related to output, materials usage, and labor
Support customer service inquiries and resolve issues in alignment with corporate expectations
Other tasks assigned by management

Key Deliverables:

Achieve daily production targets and customer delivery expectations (OTIF ≥ 95%)
Maintain accurate inventory and minimize scrap/waste through process adherence
Ensure all branch staff complete compliance and safety training within first 90 days
Execute branch-level KPIs aligned with corporate benchmarks within 6 months

Reporting Structure:

Reports To: US Branch Operations Manager
Direct Reports: Production Supervisor, QC Technician & Shipping & Receiving Clerk

Educational Requirements:

Bachelor’s degree in Operations Management, Business, or related field (preferred)
Relevant vocational or technical training accepted with proven operations experience

Required Experience:

7-10 years of experience in manufacturing or branch-level operations leadership
Strong knowledge of production planning, inventory control, and team supervision
Hands-on experience in applying operational procedures and safety standards
Excellent communication and problem-solving skills

Working Conditions:

Manufacturing / Office environment

Effort/Physical Demands:

Ability to sit for long periods of time
Lifting/pushing/pulling up to 25 lbs.

Health and Safety Responsibilities:

Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
Must use or wear equipment, protective devices, or certain clothing as required by the company.

Benefits:

Competitive pay and overtime opportunities
Health, dental, and vision insurance
Paid time off and holidays
401(k)
Employee Stock Ownership Plan
Career development and training opportunities
Clean, safe, and team-oriented work environment

This position contributes to a quality product by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.