Site Manager
We’re looking for a compassionate and collaborative Site Manager to join our primary care team and help create a positive experience for both our patients and staff. In this role, you’ll support and guide our clinical team, foster a culture of teamwork and engagement, and work closely with providers and leadership to keep our office running smoothly. We’re looking for someone who enjoys building relationships, supporting their team, solving problems, and making a meaningful difference in the care we provide to our community.
Job Title: Site Manager
Reports to: Operations Manager
Department: Administration
Supervises: Nursing, Medical Assistants
Location: On site - Jamestown NY
Travel Required: <25%
Position Type: Full Time, Exempt
Pay Information:
- With RN/LPN license: $31 - $35 per hour
- Without RN/LPN license: $29.98 - $33.98 per hour
SUMMARY:
To provide leadership and guidance to support staff to enhance patient satisfaction and quality of care. Embracing and enforcing the company’s core values to continually improve employee engagement. Employee liaison for ideas to improve processes and overall company operations.
ROLE AND RESPONSIBILITIES:
- Supervises and evaluates Nurses and Medical Assistants
- Provides assistance with staffing coverage as needed
- Assists in the development, implementation and adherence of office policies and procedures as well as enforcement of policies and the company’s core values
- Collaborates with nurses, providers and the operations and leadership teams to set goals, objectives and the annual budget
- Attends regularly scheduled operations and nursing L10 meetings
- Assists Operations Manager with general building maintenance and keeps patients and staff areas neat and organized
- Assists Operations Manager in investigations of patient complaints/concerns, discharges and transfers as needed
- Assists Operations Manager will rolling out new lines of service to direct reports
- Provides requested information regarding the hiring, firing and disciplinary actions of their staff
- Performs other duties as assigned