Site Manager
The Site Manager is responsible for overseeing the day-to-day operations and ensuring effective delivery of educational programs at assigned hospital sites. This role is a managerial role with people leadership, requiring a blend of organizational acumen, attention to detail, and the ability to collaborate with a diverse group of stakeholders, including clinical staff, educational teams, and external partners.
Job Responsibilities:
Manage Test Proctors
Identify, interview, and select qualified candidates to serve as test proctors.
Conduct onboarding sessions and ensure proctors understand test administration protocols, procedures, and policies by partner.
Ensure that all proctors meet partner compliance requirements specific to the testing environment.
Create, manage, and maintain proctor schedules to ensure adequate coverage for all testing sessions.
Provide day-to-day supervision, support, and guidance to proctors to ensure smooth operations during testing periods.
Monitor and assess proctor performance, provide feedback, and implement corrective action plans as needed.
Ensure that proctors adhere to established test security protocols, confidentiality, and testing guidelines.
Conduct audits or spot-checks to ensure proctors are following test administration policies and protocols.
Ensure timely and accurate reporting of testing incidents, attendance records, and completion of post-test summaries.
Identify inefficiencies in testing procedures and recommend process improvements to streamline test administration.
Manage resource allocation, such as testing materials, exam room assignments, and technical equipment for proctors.
Site Coordinator Training and Onboarding
Provide hands-on, individualized support for site coordinators during the first 90 days of employment.
Facilitate job shadowing experiences where new site coordinators can observe experienced colleagues in action.
Resource Allocation
Oversee, update, and manage the skills lab calendar to ensure efficient scheduling of open lab sessions and structured lab utilization times.
Coordinate with hospital administration or site operations teams to secure and manage room reservations for testing, simulation, and skills lab sessions.
Ensure skills lab equipment, tools, and technology are prepared and ready for use in simulation scenarios and assigned skills lab sessions.
Track adherence to scheduling protocols, including time limits for reservations, proper equipment uses, and health and safety regulations.
Manage inventory levels and procure supplies as necessary, adhering to budgetary constraints. Document as needed.
Directs New Student and Nursing Core Orientation for each cohort.
Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position.
This role requires on-site collaboration with students, faculty, and staff.
Other duties as assigned
Minimum of a Bachelor’s degree, with 5+ years of relevant experience is required.
Knowledge of healthcare skills and simulation education or training coordination (i.e CNA, MA, EMT).
Previous experience in program coordination, preferably in an educational or training setting.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to effectively interact with students, instructors, and other stakeholders.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed.
For Full Time Employees, We Offer:
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401K with Company Match
- Company Paid Life Insurance at 1x’s your annual salary
- Leadership development and training for career advancement