Site Reliability Engineer Data and Observability Platform
Summary
Site Reliability Engineer at Pulsar (Hong Kong) who owns the data and observability platform end to end: building Grafana dashboards and alerts, operating Kubernetes (EKS) streaming workloads and AWS infrastructure via Terraform, CI/CD and GitOps, and maintaining near-real-time telemetry pipelines, data-quality checks, OLAP tables, and SQL analytics.
You will own end-to-end platform observability, build actionable dashboards and alerts, and operate production systems. You will ship changes through CI/CD and GitOps, manage Kubernetes streaming workloads and AWS infrastructure, and participate in on-call. You will also build near-real-time telemetry pipelines, implement data-quality checks, optimize OLAP tables, and write SQL for dashboards and analytics.
Responsibilities
- Own end-to-end platform observability
- Build actionable Grafana dashboards and alerts
- Diagnose production failures, recover missed data, and prevent recurrence
- Ship changes through CI/CD and GitOps
- Operate streaming workloads on Kubernetes EKS
- Provision AWS resources using Terraform
- Participate in on-call for the data and observability platform
- Build and maintain near-real-time telemetry and log pipelines
- Design data-quality checks and route bad records for investigation
- Design and optimize OLAP tables
- Write and tune SQL for dashboards and analytics
Requirements
- University degree in Computer Science, Software Engineering, or a related discipline
- At least 4–7 years of relevant work experience
- Production observability and monitoring experience
- CI/CD delivery experience
- Production experience with a distributed stream-processing engine
- Experience designing OLAP or columnar database tables and tuning queries
- Kubernetes working knowledge
- Strong programming skills in Python, Scala, Java, or Rust
- Fluent analytical SQL
- Ability to troubleshoot production systems methodically