Site Reliability Engineer Intern
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Summary
An internship assisting with system reliability, monitoring, automation, and incident response for a fintech platform. Focuses on scalable infrastructure, deployment tools, and operational efficiency using cloud, containerization, and scripting.
Our Journey
The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.
We are seeking team members who strive to solve hard problems, take pride in delivering world-class products, and are strong team players. Join us if you are someone who wants to see the impact of your work make a difference every day, find passion in the craft and are constantly seeking improvement and better ways to solve tough problems!
We are currently accepting credit-bearing internship applications for H1 2027 (Dec 2026/Jan 2027 to May/June 2027).
Your Adventure Ahead
- Assist in ensuring system reliability through monitoring, automation, and incident response.
- Contribute to the development of scalable infrastructure using best practices.
- Leverage AI-driven and agentic workflows to automate infrastructure operations, intelligent remediation, and system optimization
- Support the creation and maintenance of tools for deployment, monitoring, and operational efficiency.
- Actively participate and contribute to engineering team discussions.
Essentials to Succeed
- Fresh graduates or students pursuing Bachelor's degree program or above who are in 3rd or 4th year.
- Has excellent knowledge of Software Engineering fundamentals (Data Structure, Algorithms).
- Good understanding of networking, Docker, GitOps and Kubernetes.
- Experience with one or more programming languages (e.g., Java, C/C++, C#, Objective-C, Python, JavaScript, Go, etc.).
- Experience with scripting (e.g. Shell/Python)
- Experience with AWS, Postgres and Linux fundamentals.
- Is a self-starter, independent and communicative.
- AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
- Minimum commitment period of 6 months, full-time
ShopBacker Traits
- Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
- Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
- Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
- Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
- Career growth opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on performance.
- Candid, open, and collaborative culture where feedback is valued.
Skills
As published by lever · 19 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Github / Portfolio URL
Short answers (7)
- When is your availability (eg. Jan to Jun 2027)?
- Which year of study will you be in when embarking on this internship? optional
- What is your current GPA? optional
- If you selected “Other” in the last question, please specify below: optional
- When is your availability (eg. June to December 2026)?
- Which year of study will you be in when embarking on this internship? optional
- What is your current GPA? optional
Pick from a list (11)
- Confirmation of Information Provided optional
- How long is your commitment period for a full-time internship? (Mondays to Fridays, entire workday) optional
- Is your internship - ? optional
- Citizenship/Visa Status optional
- Varsity optional
- How did you hear about this position? optional
- How long is your commitment period for a full time internship? (Mondays to Fridays, entire workday) optional
- Is your internship - ? optional
- Citizenship/Visa Status optional
- Varsity optional
- How did you hear about this position? optional
Written answers (1)
- If you selected “Other” in the last question, please specify below: optional
