Site Reliability Engineer
Posted Updated
- We’re looking for a Site Reliability Engineer to improve the reliability, resilience, and operational readiness of our services
- You’ll work closely with engineering teams to improve system design and operational excellence
- You’ll help prevent incidents, lead response efforts, and drive improvements through post-mortems
- Your mission: ensure our systems are reliable, scalable, and resilient
- Implementing the improvements to the reliability, fault tolerance, scalability, and performance of our infrastructure
- Managing incidents using your technical know-how to involve the appropriate teams and automate away manual practices
- Providing support to our critical services by responding to automated alerts through our on-call rotation
- Define and maintain SLIs, SLOs,SLA, and error budgets to guide reliability decisions
- Improve observability across our systems (metrics, logs, tracing) to reduce time to detection and resolution
- Make production issues easier to detect, troubleshoot, and resolve
- Improving monitoring, alerting, dashboards, tracing and runbooks for critical services
- Leading postmortems and follow-up actions to reduce repeat incidents
- You are a self-starter, taking initiative in an ambiguous space preferably within a start-up environment
- You have experience designing and operating scalable, reliable systems in AWS or a similar cloud environment
- You are experienced with chaos engineering (i.e. Gremlin)
- You have experience scripting and/or development (i.e. Linux Shell, Python, Javascript, Java)
- You are able to dive in and debug live production systems
- You have handled on-call shifts for critical systems
- You enjoy working in a growing system, and writing and deploying code without any downtime
