Site Reliability Engineer (SRE) - Contract -

Site Reliability Engineer (SRE)

Location: Singapore, Onsite

Employment Type: Contract (12 months renewable based project demand / performance)

Key Responsibilities

• Provide Site Reliability Engineering and production support for a developer platform, ensuring high availability, stability, and performance.
• Monitor platform health, investigate incidents, and coordinate timely resolutions with technical and business stakeholders.
• Perform root cause analysis and implement preventive actions to improve reliability and reduce recurring issues.
• Define and manage monitoring, alerting, SLIs, and SLOs for critical production services.
• Automate operational processes, enhance runbooks, and minimise manual support effort.
• Diagnose and resolve complex issues across applications, infrastructure, and cloud environments.
• Improve developer productivity and optimise engineering workflows.
• Participate in on-call support rotation for critical production services when required.
• Promote SRE, DevOps, and software engineering best practices across teams.

Required Skills & Experience

• 5-7 years of software engineering experience with JavaScript, Java, Python, or .NET.
• 2-4 years of experience supporting production systems within an SRE or production support environment.
• Minimum 3 years of AWS experience, including cloud infrastructure and platform operations.
• Hands-on expertise with Docker, Kubernetes, EKS, and Helm.
• Experience with Infrastructure as Code tools such as Terraform and CloudFormation.
• Strong knowledge of CI/CD pipelines, GitHub Actions, and artifact repositories such as JFrog.
• Proficiency in Linux administration and Shell scripting.
• Experience with observability and logging tools including CloudWatch, Splunk, and Datadog.
• Good understanding of incident management, service monitoring, alerting, SLIs/SLOs, and post-incident reviews.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.
• Education: Degree in Computer Science, Information Technology, or a related discipline.