Site Reliability Engineer (SRE)

Summary

We are seeking a Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of our production systems. This role focuses on monitoring, incident response, system resilience, and operational automation. You will work closely with engineering teams, FAE, and customers to diagnose and resolve system issues while improving system reliability.

What You Will Do:
▸ Maintain and improve the reliability and availability of production systems
▸ Design and implement monitoring, logging, and observability systems
▸ Define and maintain service reliability metrics such as SLI, SLO, and SLA
▸ Investigate production incidents and perform root cause analysis
▸ Automate operational workflows to reduce manual intervention
▸ Improve system scalability, resilience, and fault tolerance
▸ Work with engineering teams to improve deployment reliability and operational stability
▸ Coordinate with customers, FAE, and engineering teams to troubleshoot system issues

What You Must Have:
▸ 1+ years of experience operating and maintaining production systems in a Site Reliability Engineering or similar role
▸ Strong knowledge of Linux systems and networking fundamentals
▸ Experience with containerized systems or Kubernetes environments
▸ Experience with monitoring and observability tools (Prometheus, Grafana, etc.)
▸ Troubleshooting and debugging skills in production environments
▸ Familiar with scripting or programming languages (Python, Go, Bash, etc.)
▸ Strong communication skills and ability to collaborate with customers, FAE, and engineering teams