Site Reliability Engineer / SRE
Site Reliability Engineer (Junior-Middle Level)
In this role you will play a key part in ensuring the stability and resilience of our platforms.
We are looking for a team member who thrives dealing with the unknown. You must enjoy continuous learning and researching new solutions for new problems.
Responsibilities
Collaborate with Product Owner and Tech Lead for planning technical activities.
Collaborate with Development and Operations teams to improve CI/CD standards.
Partner with development teams to ensure applications are designed with scale, resilience, and performance in mind.
Participate in system design consulting, platform management production system through application reviews, testing, capacity planning, and performance tuning.
Continuously seek out innovative ways to speed up and automate all aspects of testing, building, and releasing software project versions and updates through our infrastructure.
Perform root cause analysis of production errors and resolve technical issues.
Support team members throughout the cloud operations team.
Act as a prime escalation point and Tier 2 cloud infrastructure engineer ticket (Freshdesk, Clickup).
Propose automation ideas and solutions to reduce workload.
Control internal portal change.
Maintenance of SLA uptime.
Study and take tests to acquire relevant certifications for SRE/DevOps.
Other ad-hoc tasks as assigned by Manager.
Qualifications:
Bachelor’s degree in Computer Science, Computer Engineering or related technical major, or commensurate experience.
1-5 years in System Engineer, Systems Development, SRE (Site Reliability Engineering), or Resilience Engineering.
1-5 years of server systems debug experience; debugging and root causing complex application platforms.
Exposure to cloud or virtualization, Docker, Kubernetes (about AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere) is plus.
Experience with API, OS, Networking troubleshooting (API Request, CPU/Mem profiling, TCP/IP, DNS, routing, switching, firewalls, LAN/WAN or related).
Interests in contributing towards increasing durability, security, availability and scalability of systems through exploration, diagnosis and remediation.
Systematic thinking - ability to diagnose interactions between discrete components of system and drive product improvements.
Familiarity with Linux (Ubuntu, Debian CentOS, RedHat) and Linux namespaces.
Scripting in Ansible, Shell, Python3, Terraform, Jenkin to automate and operate system.
Ability to handle and resolve critical customer issues/escalations, including on-call job rotations.
Hands-on, self-starter and problem-solving attitude.
Individual thinker and good team player.
Benefits:
Yearly performance and salary review
Bonus based on individual performance and operating results
Group Health Insurance
Provident Fund
Annual Health Check-up
Free Fitness membership at NT Tower 2nd floor
Office Snacks
Annual Holiday Outing
Vacation Leave
Birthday Leave
Training Leave/Course Sponsorships
Certification Incentive Program