Site Reliability Engineer, Tech Lead
Summary
Tech Lead for Site Reliability Engineering at Loadsmart, a freight logistics tech unicorn. The role builds and maintains the internal platform, drives reliability projects across engineering squads, owns SLIs/SLOs, and mentors engineers using AWS, Kubernetes, Docker, Terraform and CI/CD. Remote anywhere in Brazil.
In the SRE, Tech Lead role you will build and maintain the company's internal platform, driving operational excellence and empowering the entire engineering team. You should have experience in analyzing, proposing, and implementing safer systems and processes. Collaborating closely with engineering squads across platform engineering, you will ensure our applications are both safe and reliable. As a hands-on leader, you will stay actively involved in technical work while collaborating closely with internal stakeholders and engineering squads across the organization to ensure our applications are both safe and reliable.
DEPARTMENT: Engineering
LOCATION: Anywhere in Brazil - Remote
WHAT YOU GET TO DO
- Collaborate with and support our creative, tight-knit development team.
- Design, deploy, and operate Loadsmart's critical systems while balancing reliability, cost, and agility.
- Play a key role in driving reliability projects with engineering teams.
- Utilize your intuitive problem-solving skills and contagious positive attitude to tackle challenging and exciting issues, inspiring those around you.
- Collect metrics and understand their business impact, encouraging the team to do the same.
- Perform troubleshooting and root-cause analysis of system operation issues.
- Be accountable for the platform's Service Level Agreements and Objectives.
- Provide infrastructure support during off-hours as needed
- Take ownership of software infrastructure projects
- Seek, give, and receive constructive feedback through code and specification reviews.
- Familiarity with AI agents and agentic workflows, applying AI across the SDLC (AI-assisted coding), LLMs, MCP servers/gateways, and how emerging AI tooling can improve reliability and operations is a plus.
REQUIRED QUALIFICATIONS:
- 1-3 years leading Reliability Work across multiple engineering squads
- Over 5 years of experience in Cloud Computing, SRE/DevOps
- Proven experience collaborating with internal stakeholders across multiple engineering squads
- Strong project management skills with a demonstrated ability to delegate and mentor team members
- Proficient in English communication (both written and spoken) to collaborate in an international team with native and non-native English speakers
- Detail-oriented with high initiative and self-motivation
- Strong understanding of software engineering principles and how systems work under the hood
- In-depth knowledge of modern networking and operating systems
- Proficiency in AWS, cloud environments, containers, Kubernetes, Docker, and DevOps engineering, including managing tests and CI/CD pipelines
- Familiarity with automation tools and provisioners like Terraform, Ansible, or Chef
- Solid troubleshooting and system engineering experience in UNIX/Linux production environments
- Experience with monitoring, alerting, and incident management
- Proficiency in automating tasks with scripting languages like Python, Bash, etc
- Experience or exposure to PostgreSQL and DBA responsibilities is a plus
- Fluent in English (both written and spoken); comfortable interacting with native English speakers daily.
Skills
As published by lever · 10 questions · 4 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, What is your age range?, I identify my ethnicity asSelect all that apply, What gender do you identify as?, Are you a veteran or current military service member?, Are you a member of any underrepresented groups? (e.g., LGBTQ+, Religious minorities), Do you have a dissability? The ADA defines a person with a disability as someone with a physical or mental impairment that substantially limits a major life activity, has a record of such an impairment, or is regarded as having such an impairment.
Pick from a list (6)
- We like to know where great talent comes from. Please select the option that best applies to how you heard about our company or this opportunity.
- Are you located in Brazil?
- How do you classify your English, including speaking?
- Do you have experience using English in the work environment?
- Are you able to work as an Independent Contractor?
- How do you classify your English skills, speaking, reading and writing?
Written answers (4)
- Where are you located?
- What is your salary expectation as Independent Contractor? (Please add in Reais per year)
- Let us know why you are interested in Loadsmart and this position.
- For how long have you been working in a leadership position in a SRE team? Please provide more details so we can learn about your qualifications to a SRE Tech Lead position.