Site Support Officers | Expressions of Interest
Initial 12 month contract
About the role
Data#3 Field Services are looking for a number of experienced Desktop Support Resources to provide Level 1/2 Support to our large-scale energy and resources customer. Working onsite at Curtis Island, your travel time via Ferry will be included in your daily rostered hours.
Key responsibilities
Provide Level 1 & Level 2 desktop support to onsite users
Troubleshoot hardware, software, mobility, and connectivity issues
Support Microsoft Windows and Microsoft 365 environments
Deploy, configure, and maintain end-user devices
Manage user accounts, access requests, and equipment records
Escalate complex issues to specialist support teams as required
About you
Experience in a Desktop Support, ICT Support, or Service Desk role
Strong troubleshooting skills across Windows and Microsoft 365
Excellent customer service and communication skills
Experience with Active Directory and device deployment
Current Open Queensland Driver's Licence (mandatory)
Exposure to Intune, SCCM/MECM or ServiceNow would be advantageous
Experience working in a similar role (highly regarded)
Please Apply for consideration for this role, or other opportunities with Data#3.