SLS Manager

Behavioral Health Manager– Job Description

Position Summary

The Behavioral Health Manager provides direct supervision and support to behavioral health staff while ensuring the delivery of high-quality, client-centered care. This role focuses on staff development, clinical oversight, and day-to-day operations to ensure services are effective, compliant, and aligned with organizational goals.

Key Responsibilities

Staff Supervision & Support

Supervise and support behavioral health staff, including therapists, counselors, and case managers
Conduct regular individual and group supervision sessions
Provide coaching, performance feedback, and annual evaluations
Assist with onboarding and training of new employees
Promote a positive, collaborative, and accountable team environment

Clinical Oversight

Review client assessments, treatment plans, and progress notes for quality and compliance
Provide guidance on complex cases and clinical decision-making
Ensure use of evidence-based practices in service delivery
Support staff in crisis intervention and risk assessment

Program Operations

Oversee daily workflow and staff scheduling to ensure adequate coverage
Monitor caseloads and productivity standards
Support implementation of program policies and procedures
Assist in program development and service improvements

Compliance & Quality Assurance

Ensure adherence to all regulatory, ethical, and organizational standards
Participate in audits, chart reviews, and quality improvement activities
Address and resolve compliance issues promptly

Collaboration & Communication

Act as a liaison between staff and leadership
Collaborate with multidisciplinary teams, including medical providers and community partners
Communicate program updates, expectations, and organizational changes to staff

Administrative Responsibilities

Assist with reporting, documentation, and data tracking
Support hiring processes, including interviewing and candidate selection
Contribute to budget awareness and resource management

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