Small Business Banker

You manage small business customers' business and home lending requests, grow revenue, increase customer advocacy, provide tailored banking solutions, and build relationships with retail branches and brokers. You use lending experience, SME market knowledge, relationship management, problem-solving, critical thinking, and negotiation skills to support customer outcomes.

Responsibilities

• Manage small business customers' business and home lending requests
• Grow revenue and drive customer advocacy
• Increase the portion of customers who consider NAB their bank of choice
• Understand customer needs and provide tailored holistic banking solutions
• Build relationships with retail branch and broker networks
• Increase portfolio performance and customer outcomes

Requirements

• Lending experience in business banking or retail banking
• Understanding of the SME market
• Customer relationship management
• Problem-solving skills
• Critical thinking skills
• Negotiation skills