Small Business Sales Consultant (Green Bay, WI)

Job Summary:
The Small Business Sales Consultant builds and maintains relationships with small business customers by delivering excellent service, growing existing accounts, and generating new business through prospecting. Acting as a trusted advisor, they recommend products and services that meet customer needs while driving revenue growth.
This office-based role collaborates with internal teams such as Business Sales, Solutions Architects, Retail, and Customer Care to provide a seamless customer experience. Responsibilities include coordinating retail appointments, supporting equipment sales and upgrades, activating services, assisting customers, and focusing on customer retention, solution-based selling, and business development within the small business market.
At Cellcom, we take care of our team with an amazing benefits package, including:

Exclusive discounts on phones & service plans
6% 401(k) match when you contribute 2% to invest in your future
Generous PTO package—because work-life balance matters
Paid training & professional development to help you grow

Responsibilities & Duties:

Manage and grow a portfolio of small business accounts through relationship-based sales and customer service.
Identify opportunities to increase revenue and customer retention by recommending additional products and solutions.
Develop new business through prospecting, referrals, networking, and lead generation.
Serve as a trusted advisor and primary point of contact for business customers.
Meet sales and account growth goals through effective selling and account management.
Coordinate with internal teams to support customer onboarding, equipment sales, activations, upgrades, and service requests.
Maintain accurate sales pipelines and customer records in Salesforce.
Stay informed on products, services, technologies, and market trends to deliver effective business solutions.
Collaborate across departments to ensure a seamless customer experience and support business growth.

Requirements:

Associate degree required or equivalent relevant professional work experience.
Two years of business-to-business sales, wireless retail sales, customer service, account management, or related experience required.
Working knowledge of wireless products, business solutions, and customer account management preferred.

If you're detail-oriented, results-driven, and thrive in a dynamic sales environment, we encourage you to apply. Join our team and be part of a company that values growth, innovation, and customer satisfaction.