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Smart Repair Technician

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ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for skilled and passionate individuals who excel in craftsmanship and hands-on problem-solving to join our team as a Campervan Technician at our depot.
This role is critical to ensuring our fleet of campervans is maintained at the highest standards, enabling our customers to embark on unforgettable journeys.

As a Body Repair Technician, you will be part of our Edinburgh team and work with the UKI&Nordics Regional Team and your primary responsibility is to maintain our campervans available at all times and at the highest possible condition, contributing to an efficient operation and customer satisfaction. This is an opportunity to use your unique skills to deliver exceptional service and create meaningful impact.

If you like solving problems, having immediate impact on objectives and are motivated to be part of a mission-driven team, we invite you to bring your expertise to our organization.

WHAT WILL YOU WORK ON?


• Engage in the ongoing and improving health and safety measures in the
department
• Ensure that all aspects of PPE and working practices are adhered to at all times
• Maintain appropriate working conditions and equipment for yourself
• Maintain a disciplined and professional approach to work
• Effectively work with all team members across the whole company

• Book out all parts and consumables used in the way prescribed by the company
• Effectively maintain the Just go, Bunk Campers, Indie Campers fleet and RVSC sales vehicles
• Upload all warranty claims using the appropriate systems and see the jobs to
conclusion
• Clock in and out of jobs accurately

• Create accurate estimates for jobs presented to the business
• Ensure you are able to deliver internal and external smart repairs

Responsibilities

• Ensure customer satisfaction is at the core everything you do
• Work in a way which promotes a sustainable approach to body repairs
• Use C it Now to build trust with the customer and provide upsell opportunities
• Safeguard the customers vehicle and possessions whilst in the departments care
• Be an expert in the sales body preparation process and competent to repair all
aspects of the Habitation area
• To be an NCC gas safe person (training will be provided if not already qualified)

WHO ARE WE LOOKING FOR?

• Proven experience of working in an effective aftersales environment
• A work history evidencing the effective carrying out of body repairs
• An eye for detail and quality
• Resilient and flexible and able to work in a fast paced, dynamic and demanding
workplace
• Flexibility to respond to a variety of work situations
• A strong work ethic and professional approach to the workplace and colleagues
• Target driven and passionate to achieve

THE INDIE COMMITMENT!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie first hand trips around Europe, North America and Oceania.

Are you ready to Go Indie?

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Do you require any visa/work permit sponsorship to work in the UK? choose one
  • Do you have a valid driver's license for the UK? choose one
  • Do you have a conversational level of English? choose one
  • Are you available to work flexible schedules, national holidays and weekends? choose one
  • Are you comfortable with working fully on-site and commuting to the location? choose one
  • Do you have education or certified training in mechanics, mechatronics technical or a similar program in the automotive industry? choose one
  • Please submit your technical certification/degree below. upload · optional
  • If you're offered this role and accept it, when could you start?
  • What's your gross (before taxes) salary expectation for this role?
  • When you apply to a job on this site, the personal data contained in your application will be collected by Indie Campers (“Controller”), which you contact regarding this topics by emailing talent.acquisition@indiecampers.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller for two years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. choose one