SMB Sales Executive

Who we are

About us

Platzi is the largest technology school in the Hispanic world with over 7 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.

As an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students.

What we’re looking for

We are seeking a detail-oriented, efficient, and customer-focused SMB Sales Executive who excels in managing inbound sales channels, with the ability to also handle outbound opportunities when needed. The ideal candidate is not only proficient in operational excellence but also excels in closing deals. You should be a proactive professional with a strong ability to drive deals to closure, ensuring a seamless experience for potential customers throughout the sales funnel.

Requirements

Description

• Manage and optimize inbound sales channels, ensuring timely and effective follow-up with all leads, while also identifying and pursuing outbound opportunities when necessary.
• Qualify inbound leads and guide them through the sales process, from initial contact to closing the deal, with a strong focus on delivering solid, persuasive closes.
• Maintain a high standard of operational efficiency by ensuring all activities are accurately recorded and tracked within our CRM.
• Collaborate closely with marketing and customer success teams to ensure a smooth handoff from lead generation to customer onboarding.
• Analyze sales metrics and performance data to continuously improve sales processes
• and strategies.
• Build strong relationships with potential customers, acting as their primary point of contact and trusted advisor.
• Provide regular feedback to the marketing team on the quality of inbound leads and suggestions for improvement.
• Demonstrate exceptional closing skills, ensuring that potential customers are successfully converted into satisfied clients.

Qualifications

• 3+ years of experience in a sales role, preferably in SaaS, telcos, insurance, or training industries, with a strong focus on Outbound sales and a proven ability to close deals.
• Proven track record of meeting or exceeding sales targets through Outbound channels, with additional experience in intbound sales as a plus.
• Exceptional organizational skills with a keen eye for detail and a commitment to operational excellence.
• Strong communication and interpersonal skills, with the ability to build rapport quickly with prospects and clients.
• Proficient in CRM software and other sales tools; experience with HubSpot or Salesforce is a plus.
• Ability to work independently and as part of a team, managing multiple leads and priorities simultaneously.
• A results-oriented mindset with the ability to adapt to changing priorities and conditions.
• Experience working in a fast-paced, startup environment is a plus.
• English B2

Benefits

💻 Hardware

With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.

📗 Books

We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉.

🐣 Maternity/Paternity Leave

At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.

💸 Option Pool

All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.

🌴 Vacation

You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.

💆‍♂️ Online Therapy

We care about your emotional health by covering the first four online therapy sessions with specialized companies.

🌐 Team Syncs

Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.

🏖️ Villa Platzi

Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.