Smoke Shop Warehouse Clerk

The Smoke Shop Warehouse Clerk supports both the casino smoke shop and warehouse operations. This position provides courteous guest service, processes retail transactions, verifies age eligibility, maintains accurate cash and inventory records, receives and stores merchandise, and issues supplies to authorized departments. The position safeguards restricted products and casino assets while complying with applicable Tribal laws and ordinances, gaming regulatory requirements, internal controls, responsible retail practices, and Acorn Ridge Casino policies and procedures.

Required Qualifications

· Strong guest-service skills and the ability to communicate professionally with guests, vendors, and team members.

· Ability to verify identification and consistently enforce age-restricted sales requirements.

· Basic knowledge of retail, cash-handling, warehouse, receiving, and inventory-control procedures.

· Strong attention to detail, accuracy, integrity, and accountability.

· Ability to perform basic math, count change, balance transactions, and reconcile inventory and cash records.

· Basic computer skills and the ability to learn point-of-sale and inventory-management systems.

· Ability to follow written and verbal instructions, internal controls, safety requirements, and established procedures.

· Good organizational and time-management skills, with the ability to move between retail and warehouse priorities.

· Ability to work independently and cooperatively in a team environment.

· Ability to maintain confidentiality and safeguard cash, restricted products, merchandise, records, and casino assets.

Education and Experience

· High school diploma or GED required.

· Retail, cashiering, warehouse, receiving, inventory, or customer-service experience preferred.

· Casino, Tribal enterprise, or other regulated-environment experience preferred.

· Must be able to obtain and maintain all required gaming licenses, permits, or registrations.

· Forklift certification preferred and required before operating a forklift.

Employment Disclaimer

Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time.

Must be 21-yrs or older to work at Acorn Ridge Casino.