SOC Analyst

SOC Analyst

Overview

Growing at over 400% per annum, Proficio is one of the fastest growing Managed Security Service Providers (MSSPs). We provide cloud-based IT security and compliance solutions to medium to large-sized enterprises.

According to Gartner, the managed security services business is one of the fast growing segments in the IT industry. The adoption of cloud computing, the trend to outsourcing, and the increasing number of security breaches are all propelling the growth of the Managed Security Services industry.

Proficio is at the center of this exciting industry changing the way organizations meet their IT security and compliance goals by providing the most advanced cloud-based solutions to monitor and scan critical assets.

If you are a serious security professional looking to catch the next wave, we should talk. As a Proficio SOC Analyst, you will be responsible for helping our customers to identify security threats, thwart hackers, and prevent data breaches. You will work with the industry’s leading SIEM technology to monitor security events, prioritize alerts, and investigate and remediate incidents.

Direct experience in a Security Operations Center (SOC) is ideal, but we are looking for people who can use their knowledge of security, analytical abilities, and strong communication skills to take on one of the most challenging roles in this exploding field. This is an opportunity to learn, contribute, and grow unlike few others in the IT industry today.

Roles and Responsibilities

• Event monitoring using an ArcSight SIEM Console
• Watch active channels/dashboards and replay and interpret events
• Create annotations, reports and cases
• Investigate incidents using channels, event graphs, annotations, cases, and reports
• Recognize patterns or inconsistencies that could indicate complex cyber attacks
• Recommend improvements to service, efficiency and quality of work
• Develop and document appropriate troubleshooting techniques
• Demonstrate excellent communication and customer care skills
• Meet defined service level agreements regarding response time and customer notification

Skills and Qualifications

• Undergraduate degree in a systems administration, networking, or technical field such as computer science or engineering, or equivalent work experience
• Experience as a SOC Analyst is preferred but not required
• Experience with ArcSight or SIEM technology is preferred but not required
• Practical experience with security technologies like SIEM, firewalls, IDS/IPS, and vulnerability management or solid understanding of concepts
• Solid understanding of computer network fundamentals including address resolution protocol, routing, network address translation, virtual private networks, and the OSI model
• Ability to read and interpret network diagrams
• Excellent communication skills
• Ability to work in a dynamic and rapidly changing environment

Location and Travel

This position is located in our Carlsbad, California SOC. Limited travel will be required.

About Proficio

We pride ourselves on being a great place to work where our employees are our most important asset and great ideas count more than titles.

Proficio is a leading Managed Security Service Provider (MSSP). We are changing the way organizations meet their IT security and compliance goals by providing the most advanced cloud-based solutions to monitor and scan their critical assets without the need for added headcount or costly software and hardware systems.

Proficio offers the following services:

• ProSOC is Proficio’s real-time security monitoring and managed security service. ProSOC security experts use industry leading SIEM technology to monitor, prioritize and respond to security alerts 24×7.
• ProSCAN is a highly accurate vulnerability management service protecting against security threats and automating compliance reporting and workflow.
• Proficio’s ProNOC service provides 24×7 monitoring of networks, servers, circuits, and applications helping to ensure continuous uptime.
• Proficio offers a range of consulting services including penetration testing, risk assessments and vulnerability analysis.

Proficio's customers benefit from receiving highly cost effective solutions ensuring the security, compliance, and performance of their networks and applications. See for more.

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