SOC Analyst, Tier II
Posted
Summary
Tier 2 watch analyst on a 24/7/365 DoD Blue Team at USARC HQ in Fort Bragg, NC, investigating and correlating security events across SIEM, EDR, PCAP, and network telemetry, owning incident records through closure, and quality-controlling Tier 1 work. Requires US citizenship, DoD SECRET clearance, and DoD 8140 qualifications.
SOC Analyst, Tier II
Fort Bragg, NC
SUMMARY:
Founded in 2001, Indigo IT is an award-winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers’ technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation’s Veterans. Recognized on the Inc. 5000 list of America’s fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today!
The USARC Defensive Cyberspace Operations Mission Support Services (DCOMSS) program establishes a dedicated, 24/7/365 cyber defense capability for the U.S. Army Reserve Command CIO/G-6, operating as a Cyber Security Service Provider - Executor (CSSP-E). The team performs continuous network security monitoring, detection, analysis, and incident response across NIPRNet and SIPRNet; integrated assessments under the Computer Defense Assistance Program (Network Assistance Visits, Network Damage Assessments, and web assessments); and Cyber Threat Intelligence collection, correlation, signature development, and finished intelligence production in support of approximately 205,000 Army Reserve personnel.
We are seeking Tier 2 Watch Analysts to serve as the investigation and correlation layer of the 24/7/365 Blue Team watch. Tier 2 analysts stand watch on the rotation, own incident records from creation through closure, perform multi-source correlation, recommend containment and eradication actions, and quality-control Tier 1 work before closure.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Watch Operations
- Stand assigned watch periods on the approved 24/7/365 rotation, performing Tier 1 and Tier 2 functions on console within qualification and SOP boundaries
- Execute pass-down log entries, verbal handoff briefings, and critical-incident re-confirmation at every shift change
- Support hunts, training, and exercises only after watch coverage is protected
Investigation and Correlation
- Correlate anomalous activity across SIEM (Elastic), Trellix ENS, Tychon EDR, full packet capture, NetFlow, IDS/IPS, proxy, router/firewall syslog, and boundary-device telemetry to characterize event scope
- Escalate suspected APT activity, complex intrusions, and uncertain containment to the Blue Team Lead (Tier 3) without delay
Incident Handling and Response
- Own incident records through closure, including CJCSM 6510.01B category assignment, timely reporting, and currency of the ARCYBER incident-handling portal
- Recommend containment and eradication actions in coordination with the affected mission owner and ISSO; execute approved critical blocks within the two-hour standard
- Capture and perform initial analysis of volatile data, logs, and captured traffic; maintain chain of custody and coordinate evidence shipment to ARCYBER F&MA when required
- On-Call Responsibilities – Phone response within 30 mins of incident and on-site reporting within one hour, when required
Quality Control and Reporting
- Perform quality-control review of Tier 1 tickets prior to closure; conduct incident trend analysis
- Provide technical inputs to the Daily Blue Team Operations Report and weekly and monthly Blue Team reporting
EDUCATION, EXPERIENCE, & CERTIFICATIONS:
- Bachelor's degree and 5 years of experience
- DoDM 8140.03 qualification for DCWF 511 Cyber Defense Analyst at Intermediate proficiency (required for any solo watch assignment)
- DoDM 8140.03 qualification for DCWF 531 Cyber Defense Incident Responder at Intermediate proficiency required for selected positions assigned incident-response duties
- Favorably adjudicated Tier 3 investigation; Tier 5 required prior to any privileged access
- US Citizenship required
- Current DoD SECRET clearance required (interim SECRET acceptable at start; final SECRET required within 120 days of award)
- Ability to obtain and maintain a DoD Common Access Card and USARC installation access
- Completion of DoD Cyber Awareness training prior to system access and annually thereafter; AT Level I, OPSEC Level I, TARP, and CUI training within 30 days of start
SPECIFIC KNOWLEDGE, SKILLS, & ABILITIES:
- Demonstrated experience in a DoD or enterprise SOC performing multi-source investigation and correlation
- Hands-on proficiency with an enterprise SIEM (Elastic preferred) and with host-based security, EDR, PCAP, NetFlow, and IDS/IPS analysis
- Working knowledge of MITRE ATT&CK, CJCSM 6510.01B incident categories, and DoD incident reporting timelines
- Familiarity with volatile data capture, evidence preservation, and chain-of-custody procedures
- Familiarity with Windows, Linux, and macOS operating systems and with Wireshark and scripting for repeatable triage
- Ability to work rotating shifts and to maintain accuracy and attention during extended monitoring periods
- Working knowledge of CJCSM 6510.01B incident categories and DoD/Army cyber incident reporting requirements
- Excellent interpersonal and written communication skills to interact effectively with Government stakeholders, ARCYBER and Regional Cyber Center counterparts, and team members
- The ability to communicate complex technical findings clearly to non-technical audiences
- A willingness to uncover, document, and communicate deviations from planned outcomes in order to improve processes and prevent recurrence
- A passion for continuous learning and a commitment to stay current with emerging threats, adversary tradecraft, and defensive technologies
Work Environment
- Onsite presence at USARC Headquarters, Fort Bragg, NC required
- Rotating 8-hour shifts on a 24/7/365 watch including nights, weekends, and Federal holidays
- Solo watch assignments during evening, night, weekend, and holiday periods
At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry.
Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.