SOC & NOC Analyst
Posted Updated
Summary
SOC & NOC Analyst at Muthoot Microfin, a microfinance lender in Kochi: monitor security and infrastructure alerts on a 24x7 shift basis, triage and escalate incidents, track vulnerability remediation, and produce shift/operational reports using SIEM, EDR/XDR, firewalls, and ticketing tools like ServiceNow.
Role & responsibilities
- Monitor alerts generated by SOC and NOC tools.
- Perform first-level analysis and ticket creation.
- Escalate incidents based on defined procedures.
- Monitor server, network, endpoint, and application health.
- Support vulnerability remediation follow-up.
- Maintain operational documentation and shift reports.
- Participate in 24x7 monitoring activities.
- Monitor and manage security and infrastructure alerts.
- Perform incident triage, investigation, and escalation.
- Coordinate with infrastructure, application, and security teams.
- Conduct vulnerability assessments and remediation tracking.
- Monitor network, server, cloud, and endpoint security events.
- Prepare operational and security reports.
- Support audits and compliance activities.
- Perform root cause analysis for recurring incidents.
Preferred candidate profile:
- Basic Networking (TCP/IP, DNS, DHCP)
- Windows & Linux Fundamentals
- Security Monitoring Concepts
- Endpoint Security Tools
- Network Monitoring Tools
- Incident Ticket Management
- Basic Cloud Concepts
- Cybersecurity Fundamentals
- SIEM Monitoring
- EDR/XDR Solutions
- Firewall & Network Security
- Windows/Linux Administration
- Active Directory & Identity Management
- Security Incident Investigation
- Network Monitoring Tools
- Ticketing Systems (ServiceNow, Jira, ManageEngine, etc.)
- Basic Cloud Security (AWS/OCI/Azure)