SOC (Security Operations Center) L 1 Analyst - Intern

POSITION SUMMARY:

The SOC L1 Analyst Intern is an entry-level developmental position within Aspire Technology Partners’ Security Operations Center (SOC). Working under the direction and supervision of experienced SOC analysts, the Intern will learn to use a variety of security tools to monitor, triage, investigate, document, and escalate security-related alerts for Aspire’s Managed Services Clients. The position is designed to build the foundational technical, analytical, customer service, and operational skills required for progression into a SOC Analyst Level 1 role. Training and hands-on experience may include SIEM alert review, incident triage, correlation of data from firewall, endpoint security, SASE, DNS, network and IPS logs, use of runbooks and playbooks, case documentation, and escalation procedures. Interns are expected to demonstrate continuous learning, sound judgment, attention to detail, and adherence to established SOC procedures while working within the scope of their training and assigned responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.

Participate in the SOC Intern training program and complete assigned technical, operational, and customer-service training activities.

• Monitor and triage security alerts under the supervision of SOC Analysts and follow established runbooks, playbooks, Standard Operating Procedures, and escalation paths.
• Assist with analysis of security events and document a clear narrative supporting observations, actions taken, and escalation decisions.
• Create, update, track, and close SOC cases/tickets in accordance with established procedures and Service Level Agreements (SLAs), as authorized.
• Learn to correlate security telemetry from SIEM, firewall, endpoint security, SASE, DNS, network traffic, IPS, and other supported security platforms.
• Create and run approved search queries in SIEM and security tools to assist with identifying and troubleshooting security issues.
• Research current security vulnerabilities, attacks, threat actors, security advisories, Indicators of Compromise (IOCs), phishing techniques, and the MITRE ATT&CK Framework.
• Assist with investigation of malware, phishing, endpoint, account, network, and other security events within the scope of assigned training.
• Escalate suspected or confirmed security incidents to Level 1, Level 2, Senior Analysts, Incident Responders, or SOC leadership in accordance with SOC procedures.
• Maintain accurate and detailed notes of security events, investigations, customer communications, and actions taken within approved operational systems.
• Observe and assist with customer communications, hotline calls, email, and meetings as assigned and under appropriate supervision.
• Work collaboratively with SOC Level 1 and Level 2 Analysts, Senior Analysts, Incident Responders, SOC Engineering/DevOps, and NOC resources as appropriate.
• Assist with SOC reports, knowledge-base articles, research, documentation, and other assigned continuous-improvement activities.
• Develop proficiency with the security technologies and processes required for progression toward a SOC Analyst Level 1 position.
• Demonstrate ownership of assigned training tasks, meet established training milestones, and seek guidance when an issue exceeds current knowledge or authorization.
• Obtain or work toward technical/professional certifications applicable to the position or as directed.
• Perform other duties as assigned.