Social Care / Social Customer Support Specialist
Posted Updated
PROLIM Global Corporation ( is hiring a Social Care / Social Customer Support Specialist for a leading Technology customer. Social Care / Social Customer Support Specialist US - Remote, Hybrid/Onsite fine in MPK/SEA/NYC Role summary Monitor social platforms, primarily X, for mentions of Muse at very low latency; classify each mention against the Muse triage rubric; and personally own the middle bucket: posts that warrant a response but do not warrant executive engagement. Engage the user public…