Social Media and Digital Executive
Mondrian Gold Coast is a luxury lifestyle hotel positioned at the intersection of design, culture, wellness and modern hospitality. The hotel houses elevated accommodation, Ciel Spa, premium event spaces and destination dining, attracting both leisure and corporate audiences. Recent winner of the QHA Awards Best Meeting & Events Venue in Queensland
This is not a basic social media coordinator role. You'll own digital content and campaigns across Rooms, Ciel Spa and Conferences & Events — creating content, managing paid media, building EDM campaigns and tracking SEO performance across the hotel's digital ecosystem.
THE ROLE
As Social Media & Digital Executive, you'll take hands-on and onsite ownership of:
Social media management and content creation across @mondriangoldcoast and @cielspaburleighheads
On-site content capture (photo and video) — you'll be on the floor regularly, shooting and directing
Paid advertising campaign management across Meta Ads Manager and Google Ads
End-to-end EDM creation and deployment via Revinate
SEO monitoring, reporting and optimisation
Weekly performance reporting across all digital channels
Supporting visibility and lead generation for Conferences, Events and Weddings
Creative support for special events/onsite activations
WHAT YOU WILL DO
Build and manage monthly content calendars
Capture on-site iPhone content with a professional, aesthetic edge
Write captions aligned to luxury tone of voice
Schedule and publish content; manage community engagement
Monitor competitor brands and emerging platform trends
Film and photograph across guest rooms, spa treatments, event setups and wedding styling
Edit short-form vertical video in CapCut or equivalent
Plan shoots, develop concepts, source styling props and direct staff or models
Build and manage Meta and Google campaigns across Rooms, Spa, Events and Weddings
Create paid ad creative — static and video
Monitor performance, optimise delivery and reallocate budgets across sub-brands
Build, segment and deploy EDM campaigns via Revinate
Monitor organic search performance, keyword rankings and traffic trends
Weekend content creation across the asset
WHY MONDRIAN GOLD COAST
Work in one of Australia's most visually striking luxury hotels — your portfolio will show it
Real creative ownership across multiple premium brands from day one
A collaborative, design-forward team that values ideas and execution equally
Burleigh Heads location - one of the Gold Coast's most desirable coastal addresses
Opportunity to grow with a globally recognised hospitality brand (Ennismore)