Social Media and Marketing Executive

Social Media & Marketing Executive

D3 Collective | London

Location: London Department: Marketing Reporting to: Group Head of Marketing

About D3 Collective

Founded by Des Gunewardena, D3 Collective is a hospitality group developing distinctive restaurant and bar concepts. Its portfolio includes Engel and Jang at the Grade I-listed Royal Exchange in the City of London, and the 30,000 sq ft, Grade II*-listed Pillar Hall at Olympia in West London. Pillar Hall is home to Idalia, a 300-cover restaurant and bar; Pepperbird, a speakeasy; and Upstairs at Pillar Hall, a 550-capacity events venue opening in spring 2027.

The Role

We're looking for a creative, organised and proactive Social Media & Marketing Executive to support the Group Head of Marketing across the D3 Collective portfolio.

This is a varied, hands-on role combining social media management and content creation with wider marketing coordination. You'll help bring our brands to life, supporting campaigns, events, partnerships and day-to-day marketing activity across our restaurants and bars.

From creating engaging social content and capturing content in our venues to updating websites, coordinating campaigns and supporting marketing activity, you'll play an important role in building awareness, growing audiences and driving bookings.

Key Responsibilities

Social Media & Content

• Manage day-to-day social media activity across Instagram and TikTok
• Plan and maintain content calendars across the portfolio, ensuring each venue has a distinct tone of voice and identity.
• Create engaging content, including filming, photography, editing Reels and TikToks, and producing Stories.
• Regularly capture content across our venues, showcasing food, drink, interiors, events and guest experiences.
• Manage community engagement, responding to comments, messages and mentions.
• Identify relevant trends, creators and opportunities to grow our social presence organically.
• Support influencer visits, collaborations and content partnerships.

Marketing & Campaign Coordination

• Assist the Group Head of Marketing with the planning and delivery of day-to-day marketing activity across the portfolio.
• Coordinate marketing campaigns, promotions, launches, events and partnerships.
• Support the creation and delivery of marketing materials, including menus, flyers, email campaigns and digital assets.
• Assist with email marketing and CRM activity, including campaign scheduling and database communications.
• Update and maintain venue websites, including uploading menus, events, offers, imagery and general content.

Reporting & Administration

• Monitor social media performance, tracking reach, engagement and audience growth.
• Assist with regular marketing reports and campaign performance analysis.
• Maintain marketing calendars, schedules and content libraries.
• Support the coordination of photoshoots, events and wider marketing projects.

About You

• Previous experience in a marketing, social media or content role, ideally within hospitality, restaurants, bars or lifestyle brands.
• A genuine passion for food, drink, hospitality and culture.
• Confident creating and editing social content, particularly short-form video for Instagram and TikTok.
• Strong understanding of social media platforms, trends and content best practice.
• Excellent written communication skills, with a good eye for detail and brand tone of voice
• Organised and able to manage multiple projects, deadlines and priorities.
• Creative, proactive and full of ideas, with a willingness to get hands-on.
• Comfortable using content creation and editing tools such as Canva and CapCut.
• Experience with website CMS platforms, email marketing and social scheduling tools would be a plus.

The Opportunity

• Work across a diverse and growing portfolio of London hospitality brands.
• Gain exposure to all areas of marketing, from social media and content to campaigns, partnerships and events.
• Work closely with the Group Head of Marketing and individual venue teams
• Have the opportunity to develop creatively and take ownership of projects.
• Be part of an ambitious hospitality group with exciting new openings and collaborations ahead.

What We Offer

• Opportunities for career growth, with internal training and succession plans supporting progression within the business.
• 28–30 days’ holiday per year, increasing with length of service.
• Uniform provided.
• Meal on duty.
• Employee reward programmes and long-service awards.
• A fun, professional and dynamic working environment.
• The opportunity to learn from an experienced hospitality team and develop your Front of House skills.
• The opportunity to build your career within an exciting and growing hospitality group.
• The opportunity to work in one of West London’s most iconic venues.

If you think you might be the person we’re looking for, we’d love to hear from you. Get in touch and tell us a little about yourself and why you’d like to join the Pillar Hall team.