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Social Media Assistant ( knowledge of APAC )

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Social Media Assistant ( knowledge of APAC )

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an Social Media Assistant ( knowledge of APAC ) to start immediately!

Duties and Responsibilities include but are not limited to:

  1. Manage operational delivery of TikTok and Instagram influencer campaigns across APAC & Western clients
  2. Brief approved creators via email, WhatsApp, or Instagram
  3. Track creator responses, chase for drafts, and manage timelines to keep campaigns on track
  4. Collect and quality-check content drafts against the brief
  5. Liaise with account managers to flag delays, dropouts, or risks early
  6. Coordinate payments via internal systems (Tipalti, PayPal)
  7. Keep campaign statuses and notes updated in the Round Dashboard
  8. Communicate clearly and regularly with internal teams

Qualifications:
• Based in Asia (any major timezone)
• Available 7:30 AM - 4:00 PM UK time - non-negotiable
• Very strong written and spoken English - confident on internal comms, client emails and occasional client calls
• Excellent organisational skills - able to juggle multiple campaigns, deadlines, and time zones
• Attention to detail - accurate when briefing creators, tracking status, and managing payment info
• Comfortable with Slack, Google Sheets, email, WhatsApp, Dropbox
• Fast responder - thrives in a real-time environment
• Active TikTok user with awareness of trends
• Eager to learn and grow - ambition to move into campaign management

Preferred (not compulsory):
• Some proficiency in at least one of: Mandarin, Japanese, Korean, or Bahasa Indonesia
• Comfortable using AI tools (Claude, ChatGPT) to move faster
• Interest in / knowledge of APAC music (K-pop, J-pop, C-pop, SEA)

Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: UK work hours (7:30 AM - 4:00 PM UK time)
Location: This is a remote job

Salary Package (with HMO):
₱46,000.00 monthly

Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

  • Current Monthly Salary/Compensation (USD)
  • Expected Monthly Salary/Compensation (USD)
  • Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
  • Desired Compensation
  • Potential Start Date
  • Current Location
  • Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional
  • Website, blog, or portfolio: optional
  • Who referred you to this position? Enter their first and last name here. optional
  • Desired salary
  • What is your earliest start date?
  • Can you work weekends? choose one
  • What experience level do you have for this position? choose one · optional
  • How did you hear about this job? choose one · optional
  • Are you currently employed or working on any projects? choose one
  • If you are currently employed, what is your notice period? choose one · optional
  • Have you worked for Wing Assistant before? choose one
  • During what time of the day can you work? choose one
  • Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement? choose one
  • Please upload a screenshot of your main internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your backup internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your computer specifications. The screenshot should look as follows: https://imgur.com/Rv1iOfL upload
  • Paste the link to the brief video introduction highlighting your experience and significant achievements. Failure to submit one will result to the disqualification of your application. written answer

See also

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