Social Media Support - Korean Speaking (Relocate to Malaysia)

We're Hiring: Gaming Support - Korean Speakers (Relocate to Malaysia)

Location: Teleperformance Malaysia (Penang)
Intake: March 2026
Channel: Voice, Chat, Email
Salary: MYR 7000 – MYR 9000 (All-in Package)

What You'll Need:

• Diploma or Degree in any field
• English proficiency (CEFR B1+) – Check Level
• 6+ months experience in customer support preferred (not required)
• Fresh graduates in English/Communications-related fields are encouraged to apply
• Typing speed of 40 words per minute with 90% accuracy
• Proficiency in Microsoft Office and general computer use

We're Looking For:

• Native or Non- Native Korean speaker (with TOPIK 4 or above)
• Excellent communication and problem-solving skills
• Strong customer-first mindset
• Ability to remain calm, positive, and professional under pressure
• Openness to feedback and continuous learning
• Team player with critical thinking abilities

Your Responsibilities:

• Provide customer support via chat and email
• Handle inquiries, payments, and order processing
• Protect customer data and maintain privacy standards
• Escalate complex issues when necessary
• Contribute to continuous service improvement
• Participate in training sessions and meet performance goals