Social Services Director / Activities Director / Business Office Manager

Full-Time

Cass County Senior Living & Rehabilitation
Virginia, Illinois

Pay: $18.00–$22.00 per Hour (Based on Experience)

Wear Many Hats. Make One Big Difference.

Cass County Senior Living & Rehabilitation is seeking a compassionate, organized, and motivated professional to join our leadership team in a unique role overseeing Social Services, Activities, and the Business Office. This position is ideal for someone who enjoys building relationships, keeping operations organized, and enhancing the daily lives of our residents.

You'll work closely with residents, families, and department leaders to ensure exceptional customer service, meaningful resident engagement, and efficient day-to-day administrative operations.

What We Offer

• Competitive pay: $18.00–$22.00 per hour

• Stable full-time schedule

• Supportive leadership team

• Opportunity to make a meaningful impact every day

• Positive, resident-centered work environment

• Leadership development opportunities

Benefits

• BCBS Insurance Plans

• 401(k)

• Vacation

• PLAWA

• And More!

Position Overview

This leadership position oversees the facility's Social Services Department, Activities Department, and Business Office. The successful candidate will advocate for residents, coordinate meaningful activities, provide administrative support, and help ensure a welcoming, organized, and compassionate environment for residents, families, visitors, and staff.

Responsibilities

Social Services

• Complete psychosocial assessments and maintain individualized care plans

• Assist residents and families with admissions, care conferences, transitions, and discharge planning

• Advocate for residents' rights and connect families with appropriate community resources

• Maintain required documentation and ensure regulatory compliance

Activities

• Plan, organize, and oversee engaging activities and special events

• Encourage resident participation and enhance quality of life

• Coordinate activity calendars, volunteers, and community involvement

• Ensure activities meet the physical, emotional, social, and cognitive needs of residents

Business Office

• Welcome residents, families, and visitors while providing outstanding customer service

• Assist with general office operations, filing, phone calls, and administrative support

• Maintain organized records and assist with admissions paperwork and resident accounts as needed

• Support department managers with clerical and operational tasks

Qualifications

• Previous experience in long-term care or healthcare preferred

• Experience in social services, activities, business office, or healthcare administration is preferred

• Excellent communication, organizational, and customer service skills

• Strong computer and administrative skills

• Ability to multitask, prioritize responsibilities, and work independently

• Compassionate, dependable, and resident-focused

• Ability to collaborate effectively with an interdisciplinary team

Join Our Leadership Team

At Cass County Senior Living & Rehabilitation, we believe every department plays an important role in creating an exceptional experience for our residents and their families. If you're looking for a rewarding leadership opportunity where you can truly make a difference, we'd love to meet you.

Apply in person at:

Cass County Senior Living & Rehabilitation
530 E. Beardstown Street
Virginia, IL 62691
Phone: (217) 452-3218

We are an Equal Opportunity Employer.