Social Services Program Coordinator (8870)
Summary
Coordinates day-to-day operations of Salvation Army social service programs (family services, outreach, FEMA cases, seasonal programs): supervising program staff, interviewing clients for eligibility, maintaining confidential casework records, compiling statistical reports, and administering the program budget. No IT technologies are involved in this role.
Location: Chatham County Service Unit - Siler City, NC
Position Type: Regular Full Time
About this opportunity:
Supervises, coordinates, and monitors day-to-day operations of assigned social service programs such as family services, outreach, summer camps, Christmas Programs, federal emergency management, etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports and administers the program budget.
Key Responsibilities
Plans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations.
Supervises and assists in interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
Reviews all Federal Emergency Management Act (FEMA) cases ensuring all paperwork is accurate and complete; ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations.
Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Plans, prepares, and administers the program budget; reviews, monitors and approves expenditures to ensure compliance with budget constraints; monitors incoming funds to ensure compliance with budget projections.