Social Services Worker/ Receptionist (8941)

Schedule/Hours: Mon. 9am-12pm, Tues thru Thur. 9am- - 4pm. Friday 9am-12pm. (25 Hours per week)

This position is responsible for:

Provides social services assistance to eligible clients needing food services; interviews clients to determine need and eligibility to receive services; prepares complete client records; refers clients to community agencies and maintains effective working relationships with the same.

Answers the telephone in a courteous manner and directs calls to the appropriate destination; receives and receipts deliveries and donations; greets and announces visitors; performs clerical work such as typing and filing.

Key Responsibilities:

* Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines.

* Prepares, completes, and processes food assistance requests, provides clients with food from pantry; receives and stocks items donated for the pantry.

* Answers phones in a courteous and tactful manner; transfers calls to the appropriate destination.

* Assists with the distribution of donated breads, pastries, and other items.

* Sorts and distributes mail; ensures all mail reaches appropriate destination.

* Performs clerical work such as typing and filing.

Physical Requirements and Working Conditions:

* Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.