Social Support Navigator

POSITION SUMMARY:

The Hospice of Baton Rouge is seeking a compassionate and skilled PRN Social Support Navigator to join our dedicated Palliative Care team. This person will provide support to patients and families receiving palliative care, helping them navigate care options and access needed resources. The Social Support Navigator will assist Palliative Care Social Workers with coordination, communication, and education to ensure patients experience a smooth and supportive continuum of care.

JOB RESPONSIBILITIES:

• Assist Palliative Care Social Workers in coordinating patient and family support needs.

• Make visits to patients’ homes or partner facilities to serve as a liaison between patients, families, and healthcare providers, ensuring clear communication and understanding of care plans.

• Provide education to patients and families regarding palliative care and hospice services

• Assist with obtaining appropriate consents from the appropriate parties.

• Assist with nursing home placement or other care transitions as needed.

• Connect patients and families with community resources, benefits, and support services.

• Help identify and address psychosocial, emotional, or practical needs of patients and caregivers.

• Maintain accurate and timely documentation of interactions and referrals.

• Participate in interdisciplinary team discussions and care coordination meetings.

• Uphold confidentiality, professionalism, and compassionate communication at all times.

• Perform other related duties as assigned by the Palliative Care Director or designee