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Veterans Health Administration

Social Worker -Health Care for Homeless Veterans HCHV Outreach Specialist

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Description

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within 4 months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (1 to 5 years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Works with other VASLCHCS programs & services to coordinate between entities & provide direct care, referrals, & follow-up for enrolled Veterans through a continuum of services. Acts as a consultant to other staff/team members. Provides consultation services to other staff regarding the psychosocial needs of Veterans experiencing homelessness & the impact of psychosocial problems on health care and adherence to the treatment plan. Establishes & maintains therapeutic relationships with homeless Veterans & as appropriate, their families. Coordinates community resource referrals & community-based services, including information & referral for additional services from other VA programs, other government programs. Assists Veterans referred to non-case-managed HUD vouchers with the application process. Assists in providing support & resources to Veterans who do not qualify for homeless program services due to being over income. Coordinates, triages, & responds to requests from the National Homeless Hotline, consults, phone calls/messages, & community referrals, & coordinates follow-up for care provision and closeout. Responds to incoming referrals from all sources including but not limited to the following: messages on outreach voicemail, National Homeless Hotline, community partners, family members, email, etc. Assists in coordinating a walk-in clinic for homeless Veterans on the VA campus, including participation from other VA programs and community partners. Assists with & participate in community events including the annual Homeless Veterans Stand Down, Point-In-Time Count (or PIT Count), & other events & activities directly to outreach to Veterans who are literally and/or chronically homeless. Facilitates referrals based upon the Veterans' needs and eligibility. Conducts specialty assessments, triage screenings, & evaluations as needed. Completes biopsychosocial assessments to assess & determine appropriate care and treatment for diverse Veterans. Provides outreach & crisis intervention services to homeless Veterans in the community, seeking to address the cause as well as the presenting complaint of homelessness. Conducts assessments of needs and psychosocial barriers to collaborate with the Veteran in developing a plan of care to address identified goals. Utilize plan of care to guide treatment & service coordination or case management to support Veteran's increased self-sufficiency & goal achievement. Updates plan of care when goals are achieved, there are significant clinical changes or diagnostic changes, & /or the Veteran identifies new goals. Applies psychosocial diagnoses to the provision of care and treatment. Coordinate services for Veterans, facilitate case conferences, & serve as a liaison to family members & caregivers. Develops treatment plans in collaboration with the Veteran/family/caregiver, interdisciplinary treatment team, & appropriate community partners. Provides psychosocial interventions & measures outcomes to interventions. Works with Veterans & their families, as appropriate, who are experiencing a variety of psychiatric, medical, & social problems utilizing individual, group, family counseling, & psychotherapy skills. Participates in outreach efforts to encourage homeless Veterans to engage in care. Outreach locations may include the following: homeless shelters, resource centers, libraries, parks, streets, homeless camps, & other places not meant for human habitation. Participates in consultation, advocacy, & support to help Veterans achieve stated treatment goals. Acts as an advocate with appropriate VA & community service providers & agencies when it serves the best interest of the Veteran. Assists in tracking outreach contacts by entering them in appropriate logs, databases, & programs (such as Microsoft Excel, the electronic health record, or HOMES). Evaluates own practice through professional peer review, case conferences, & other organizational means. Communicates orally & in writing, with people from varied and diverse backgrounds. Transports Veterans in government vehicles in support of meeting the goals identified in the Veteran's treatment plan & /or assisting the Veteran with access to care. Handles conflict & problems in dealing with the customer constructively & appropriately. Supports the goals & mission of the HJCR Program. This will include supporting, encouraging, & providing coverage across services throughout the program. Possess & maintain a current, valid state driver's license Work Schedule: M-F 8:00am-4:30pm Telework: May Be Available on an ad-hoc basis as determined by the agency policy. Virtual: This is not a virtual position. Functional Statement #: 52351A; 52352A Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact SLCedrp@va.gov, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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