Social Worker (Program Coordinator) Care Coordination and Integrated Case Management

The Care Coordination & Integrated Case Management (CCICM) Social Work Program Coordinator, in collaboration with a Nursing CCICM counterpart, is responsible for implementation, coordination, and management of all administrative and clinical aspects of the CCICM framework. The CCICM framework is a specialized, collaborative practice among multiple healthcare professions which provides structure and standards to support inter-professional collaboration throughout the continuum of care.

Total Rewards of a Allied Health Professional Duties for this position include, but are not limited to: Serve as Consultants and Subject Matter Experts on CM practice, including keeping abreast of VA policies, laws, and regulations that affect CM delivery to Veterans, their families, and caregivers. Collaborate with internal stakeholders to assess CM composition, structure, and services to identify promising practices and gaps in CM services and identifying opportunities to enhance communication, collaboration, and coordination across the care continuum. Guide medical center through the CCICM sustainment and develop/review annual CCICM Education Plan. Coordinate and collaborate with the facility level care coordination, care management, and case management teams to include but not limited to nurse and social worker navigators, care coordinators, care managers, and case managers. Develop procedures and processes to support cost-effective, high-quality CM across the VA medical facility to eliminate duplication of services where appropriate. Track trends of performance metrics reporting, monitoring quality of documentation and workload productivity and validate coding and labor mappings. Advocate on behalf of care coordination and case management services and facilitate communication with facility executive leadership on care coordination and care management in case management strengths and challenges. Facilitate staff access to nationally recognized care coordination and case management standards of practice to ensure delivery of professional care coordination, care management and case management services across the healthcare continuum. Work Schedule: Monday-Friday 0730-1600, subject to change based on the needs of the facility. Relocation Incentive (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available. Virtual: This is not a virtual position. Functional Statement #: 00692F. Permanent Change of Station (PCS): Not Authorized.

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass Pre-Placement Evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.