Software Administrator

Since 1996, RQC, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a national presence with current projects spanning coast to coast. We are a full-service Design-Build company. We specialize in fast-track projects in new commercial construction for both public and private clients, with a primary focus in the Department of Defense market.

Position Summary

We are seeking a highly motivated Software Administrator / OGL Developer to support and enhance enterprise business applications, including Oracle platforms, DocuSign, and Oracle Guided Learning (OGL). This role combines system administration, business process support, training enablement, and low-code/no-code digital adoption development.

Key Responsibilities

• Administer and support Oracle enterprise applications and related business systems
• Configure user access, roles, permissions, and security settings
• Support system setup, testing, upgrades, and change management activities
• Troubleshoot application issues and coordinate resolution with vendors and internal stakeholders
• Configure and maintain DocuSign templates, workflows, envelopes, and integrations
• Develop and maintain Oracle Guided Learning walkthroughs, tooltips, announcements, and smart tips
• Create interactive in-application guidance for Oracle ERP/HCM/Procurement workflows
• Monitor OGL analytics and user adoption metrics
• Create SOPs, training documentation, and process guides
• Support UAT testing and production rollout activities

Qualifications

• Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience)
• Experience administering enterprise software platforms
• Experience supporting Oracle applications
• Experience with DocuSign administration or workflow configuration
• Strong troubleshooting and analytical skills
• Excellent communication and documentation skills
• Ability to work cross-functionally with technical and non-technical teams

Preferred Skills

• Oracle Fusion Applications
• Oracle Guided Learning (OGL)
• DocuSign Administration
• SQL / Reporting Tools
• Microsoft Excel / Power BI
• Workflow Automation
• Digital Adoption Platforms (DAP)
• Training & SOP Development

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices) marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, veteran status, or any other basis or status protected by federal, state, or local law or ordinance or regulation.