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Avaya India

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Software Architect (Golang)

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Summary

Architects and builds AI-enabled outbound contact-center channels at Avaya in Pune: designing high-throughput, low-latency Go microservices plus responsive React/Angular dashboards, deployed on Azure/GCP with Docker/Kubernetes, and using AI agents (Codex, Cursor, Claude) across the SDLC.

Job Description: Senior Full-Stack Engineer Outbound

Position Overview

Build high-performance AI-enabled contact center channels (Outbound) with enterprise-scale microservices and Responsive Frontend using API 1st principle leveraging AI based SDLC


Education & Qualification

  • B.E. / B.Tech/ M.Tech/ M.CA in Computer Science or equivalent.

Experience Requirements

  • Total Experience: 15+ years in architecting, designing, developing, deploying, and troubleshooting cloud API-based microservices (Cloud Native and Hybrid) & Front End.
  • Backend Development: 10+ years of core backend development.
  • Full-Stack Experience: 5+ years in full-stack application development.
  • AI based SDLC Experience: 1+ years using Agents & Skills to perform assessment, planning, implementation, testing, deployment, documentation, troubleshooting
  • Optional: Platform & DevOps Architecture: 2+ years of experience in platform/system architecture.

Responsibilities

  • Backend Architecture & Solution Design: Design, build, and deploy enterprise-scale microservices handling high TPS with ultra-low latency, high resiliency, scalability, observability, and serviceability.
  • Frontend & Dashboard Integration: Build responsive web applications using React, Angular, JS/TS and Tailwind CSS.
  • Technical Leadership & Collaboration: Serve as a technical domain expert, lead system design decisions, review code, and collaborate in Agile/Scrum cross-functional teams.
  • Operations & Quality: Troubleshoot, debug, and resolve issues, manage containerized deployments (Docker, Kubernetes, Helm)

Technical Skills & Competencies

  • Core Languages: Strong proficiency in Go, NodeJS, Python/Java, Spring Boot and Rust as a plus
  • Frontend & Visualizations: HTML5, CSS3, JavaScript, TypeScript, React, Angular, Tailwind CSS.
  • Data Streaming & Databases: Kafka, Redis, MySQL.
  • Architecture & Web Services: Microservices architecture, distributed systems design, RESTful web services
  • Cloud & DevOps: Hands-on experience with Azure or GCP, Docker, Kubernetes, Helm, CI/CD pipelines, and continuous delivery patterns.
  • AI Tools & Engineering: Advanced proficiency with AI coding assistants (Codex, Cursor, Claude), prompt engineering, Agentic based development for planning, assessing, code generation, troubleshooting and AI-assisted workflow optimization.

Domain Expertise

  • Experience with contact center or telecommunications domain. Outbound Contact Center Preferred

Skills

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See also

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