Software Architect (Golang)
Summary
Architects and builds AI-enabled outbound contact-center channels at Avaya in Pune: designing high-throughput, low-latency Go microservices plus responsive React/Angular dashboards, deployed on Azure/GCP with Docker/Kubernetes, and using AI agents (Codex, Cursor, Claude) across the SDLC.
Job Description: Senior Full-Stack Engineer Outbound
Position Overview
Build high-performance AI-enabled contact center channels (Outbound) with enterprise-scale microservices and Responsive Frontend using API 1st principle leveraging AI based SDLC
Education & Qualification
- B.E. / B.Tech/ M.Tech/ M.CA in Computer Science or equivalent.
Experience Requirements
- Total Experience: 15+ years in architecting, designing, developing, deploying, and troubleshooting cloud API-based microservices (Cloud Native and Hybrid) & Front End.
- Backend Development: 10+ years of core backend development.
- Full-Stack Experience: 5+ years in full-stack application development.
- AI based SDLC Experience: 1+ years using Agents & Skills to perform assessment, planning, implementation, testing, deployment, documentation, troubleshooting
- Optional: Platform & DevOps Architecture: 2+ years of experience in platform/system architecture.
Responsibilities
- Backend Architecture & Solution Design: Design, build, and deploy enterprise-scale microservices handling high TPS with ultra-low latency, high resiliency, scalability, observability, and serviceability.
- Frontend & Dashboard Integration: Build responsive web applications using React, Angular, JS/TS and Tailwind CSS.
- Technical Leadership & Collaboration: Serve as a technical domain expert, lead system design decisions, review code, and collaborate in Agile/Scrum cross-functional teams.
- Operations & Quality: Troubleshoot, debug, and resolve issues, manage containerized deployments (Docker, Kubernetes, Helm)
Technical Skills & Competencies
- Core Languages: Strong proficiency in Go, NodeJS, Python/Java, Spring Boot and Rust as a plus
- Frontend & Visualizations: HTML5, CSS3, JavaScript, TypeScript, React, Angular, Tailwind CSS.
- Data Streaming & Databases: Kafka, Redis, MySQL.
- Architecture & Web Services: Microservices architecture, distributed systems design, RESTful web services
- Cloud & DevOps: Hands-on experience with Azure or GCP, Docker, Kubernetes, Helm, CI/CD pipelines, and continuous delivery patterns.
- AI Tools & Engineering: Advanced proficiency with AI coding assistants (Codex, Cursor, Claude), prompt engineering, Agentic based development for planning, assessing, code generation, troubleshooting and AI-assisted workflow optimization.
Domain Expertise
- Experience with contact center or telecommunications domain. Outbound Contact Center Preferred