Software Developer III, Full Stack, Cloud Applied AI
Summary
Builds and maintains low-latency, scalable distributed systems for AI-powered customer support, working with product, UX, and AI research to design cloud contact center software and lead partner integrations.
- Apply contact center and customer support domain expertise
- Build and maintain low latency scalable distributed systems
- Co develop with external partners
- Define requirements with product management UX and AI research
- Design architecture and deployment for AI powered customer support
- Develop cloud contact center software
- Lead partner technical integration
- Manage technical trade offs across the stack
- Test deploy and enhance software solutions