Software Developer, Infra & Applications Support (D)
Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.
If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!
The Software Developer, Infra & Applications Support develops. extends, enhances, and maintains dynamic interactive multi-tiered applications in support of the corporation’s business activities.
Applies standard Systems Development Life Cycle (SDLC) process to develop software applications and solutions in response to business requirements
Develops system design documents for use in coding and testing business applications and solutions
Develops test plans and data, and performs testing to verify that the programs function correctly and ensure that modifications have not caused errors in other parts of the program and interfacing programs and systems
Designs, develops, and implements integrated web applications using industry standards (i.e. Web Services, Service Oriented Architecture)
Coordinates data population, installation, training, technical and acceptance testing, and post-implementation refinements for all custom developed objects
Prepares technical documentation for all development items; supports analysis, development and testing for enterprise solutions
Reviews and analyzes software programs to gain a detailed understanding of the impact of implementation on underlying business functions
Provides second-level functional/technical support of business applications and solutions throughout their active life
Follows established IT Infrastructure Library (ITIL) processes in troubleshooting, fixing, configuring, upgrading, testing, implementing or deploying fixes/patches/upgrades to web-based enterprise applications
Develops maintenance enhancements, in response to changing business requirements, for enterprise solutions, to ensure their continuing value to business users
Collaborates with other internal support staff and contracted resources to develop, support, and deliver custom programming objects in support of enterprise applications
Uses confidential employee personal and salary information (e.g. proposed collective bargaining contracts and other sensitive business data) during analysis and development of application enhancements and extensions
Provides troubleshooting and technical support business solutions and applications that raise vendor support tickets
Contributes to policies directly impacting the development of application functionality used to manage and administer application security and access
Applies standardized change management procedures to migrate customizations from the Development instance, through User Acceptance Testing (UAT), to the Production instance
Applies effective quality control and security measures to all applications modules; prepares proper documentation to facilitate support of custom oracle objects (reports, forms, interfaces)
Collaborates on a number of complex projects under pressure to meet schedule and budget commitments
Advises other employees on topics related to the incumbent’s area of expertise, but does not guide employees in their day-to day activities
Education: Completion of a diploma in Computer Science, or a related discipline – or a combination of education, training, and experience deemed equivalent
Experience:
Demonstrated years of related work experience with a solid background in analysis, design and development of web-based corporate systems. Must have an excellent knowledge of the principles, practices, and standards of the Systems Development Life Cycle
Demonstrated years of experience in implementing, extending, and supporting web-based n-tier enterprise applications
- Experience as Application Administrator supporting Oracle E-Business Suite (EBS) and Oracle Fusion HCM applications across development, testing, and production environments.
- Experience designing and developing solutions using SQL, PL/SQL, Java/J2EE, Oracle BI Publisher reports, and Oracle Fusion HCM Extracts.
Experience with Oracle Application Framework (OAF) and Oracle Forms is considered an asset.
Certifications or Designations: None
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.
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